Help Center

Guides, FAQs, and troubleshooting for Unify Meet.
Support
All systems operational
Meetings • Recording • AI services
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Help categories

🚀

Getting Started

Create your first meeting, invite teammates, basic settings.

Open guide →
🤖

AI Features

Live notes, action items, agenda guidance, summaries.

Explore →
🔗

Integrations

Google/Outlook calendar, Slack, Jira, Notion & more.

Connect →
🎥

Recording & Transcripts

Enable recording, share transcripts, retention controls.

Learn more →
🔐

Security & Privacy

SSO, data residency, DPA, SOC 2, encryption at rest/edge.

Privacy policy →
💳

Billing & Plans

Seats, invoices, upgrading/downgrading, refunds.

Manage billing →

Quick Start — Unify Meet

  1. Create a meeting: Click New Meeting, set title, time, and participants.
  2. Share the link: Copy the join URL or send calendar invites.
  3. Enable AI: Toggle “Live notes & actions” in meeting options.
  4. During the call: The assistant summarizes and assigns action items by @mention.
  5. After the call: Find the recap, transcript, and tasks in your workspace.
Need a deeper walkthrough? Request a live onboarding →

FAQ

Meeting content is processed to provide features like transcription and summaries. Unless otherwise agreed, your meeting content is not used to train our foundation models. See the Privacy Policy.

Yes. Guests can join via a secure link. Hosts can restrict screen share, recording, or chat for guests.

They’re stored in your workspace with encryption at rest. Admins can set retention rules per workspace or meeting type.

Check browser permissions and OS privacy settings, close other apps using the device, and try our Device Test. See troubleshooting guide.

Contact Support

Email
support@unifymeet.com
Hours
Mon–Fri • 9:00–18:00 CET
Priority
Enterprise SLA: 4h

Release Notes

v2.4 — Improved AI action extraction, Outlook SSO fix
Oct 2025
v2.3 — New “hand raise” analytics, SOC 2 Type II attestation
Sep 2025
v2.2 — Better noise suppression, Slack app v1.1
Aug 2025